State Farm® Insurance Agent Randy Bales

"Abby was a great help! We recently added my son to our insurance and Abby made the process super easy to get all the discount available to him. Would highly recommend her and the Bates team!"

"Abigail, was very helpful and friendly, she was able to address my concerns in a very professional manner!"

"Terrie was wonderful to work with"

"Katie helped me out quickly and accurately with insurance information that was beneficial for my umbrella policy for liabilities."

"Randy Bales and Abigail Butler at State Farm have been exceptional to work with. They’ve helped us across multiple policies, including homeowners, vehicle, and motorcycle insurance, and made the entire process seamless from start to finish. What really stands out is their responsiveness and attention to detail. They take the time to explain options clearly, ensure we’re properly covered, and consistently look for ways to provide the best value. It never feels transactional — they genuinely care about getting things right for their clients. We’ve been extremely happy with both the service and the pricing, and I would confidently recommend Randy and Abigail to anyone looking for a reliable, professional insurance team."

"Been with randy bales for years now and always take care of me and my kids. Great place and Great people"

"Abigail was super friendly and amazingly quick in taking care of my issue. We need more Abigails in the world!"

"Randy Bales knows how to select great employees, Abigail at the office is fantastic! Attentive to our needs, I always know when I connect with her she will quickly respond and meet our needs."

"Horrible Service. SO bad... that tried to move to a different agent.. and they wouldn't let me. Had to argue with their staff... multiple times to release my polices. They still didn't do it. I had to file a complaint against him with State Farm and the Colorado Division of Insurance for unethical behavior. Would never recommend them. And I would recommend any one else who has received this treatment from them file with the Colorado Division of Insurance against him."

"Extremely fast and professional service! I recently switched all my policies (homeowners, rental properties, auto, RV and umbrella) to State Farm. Abigail Butler-Berven has been my contact and she is "Johnny on the Spot" - always quick to respond and has all the answers! The switch to State Farm was very easy and Abigail was patient in answering all my questions during the transition. My experience has been nothing short of 5 stars, I would recommend State Farm, and Abigail in particular, to anyone!"

"I have been with Randy Bales for over 10 years since I moved to Colorado. State Farm has never disappointed me and always been there when I needed them. Great service, people, and prices."

"Abigail made it so easy to transfer my policy. Thank you."

"Terrie, diana are the best, they really helped me alot"

"Terry was very helpful with our insurance needs"

"Abigail was excellent to work with. She was professional and courteous and solved a problem with my policy very quickly. It's nice that that level of service still exists today."

"Terrie has really worked to find me affordable homeowners insurance (in Teller County no less!) She's very professional and kind."

"I worked with Diana Solis at Randy Bales' office on a recent loss assessment. I found Diana to be very professional and pleasant to work with. My assessment payout was handled quickly and without issue."

"I was asked to complete a survey after I was told that the $978 per month cost of State Farm auto insurance for two adults and two student drivers could not be lowered because of not completing a State Farm safety form even though my youngest completed the safe driver class as required by the state and I submitted copies to State Farm as proof thinking that met the requirement. As a result, I am extremely frustrated and disappointed in my experience with State Farm. Glad to see State Farm can afford all the celebrity advertisements and the State Farm name posted everywhere in arenas."

"Phenomenal service and knowledge from this group of agents. Abigail worked with me and is timely, responsive, and kind. 150% recommendations! They saved me a ton of money."

"Randy and his staff are outstanding. There always available to talk too and have great attitudes. I just had my 2-year policy review with Terrie and she was amazing. Keep up the great work and thanks for being there."

"State Farm is A-mazing!!! Always ready to help!!! Been with them for about 9 years!!! Their rates are fantastic!!!"

"This office always treats us like family."

"Diana has been great! I am not so happy with State Farm claims division."

"Best team ever. Very responsive."

"It was a pleasure working with Terrie. She was very helpful and worked with me to get the right coverage at a great price. It was a pleasure working with her."