State Farm® Insurance Agent Randy Bales

"We love working with Randy and his team. We’ve been clients for decades and time and time again they are there to help us when we need them the most. They routinely go above and beyond to ensure our needs are met. Diana was awesome helping us navigate the process of adding a new teen driver. She was friendly, professional, and took a lot of time answering our many questions. She made sure we were taking advantage of every discount possible."

"Excellent service , easy and quick"

"I have really enjoyed my two years with State Farm. Any changes I have ever needed to my coverage have always been handled promptly by the customer service team and have done so quickly and timely. I’ve also needed in the past a certificate of insurance for work reasons and have been able to have that certificate within 30 minutes emailed to me. I’ve twice reviewed my policy with Nate and have been appreciative of the thoroughness of the review and am happy to always walk out with a better understanding of my coverage, what to think about in the future, and what to address immediately"

"Diana was fantastic! She answered all my questions in detail, gave me a refresher on my existing policies, even updated one, and was incredibly friendly. I’d love to chat with her again if I need anything else in the future."

"Diana was very personable and friendly. Provided excellent and quick insurance at a great price!"

"Called this office as it was recommended by a friend. Terrie helped answer all of my questions quickly and thoroughly not to mention lowered my rates significantly as compared to my old insurance provider. I highly recommend giving Terrie a call if you are considering making a change on any of your policies. You won’t regret it!"

"Everyone, yes, everyone I deal with on the phone at R. Bales Agency has been incredibly helpful. They get the answers to my questions if they don't already know them {which they usually do}, are always kind and haven't ever said my questions are ridiculous. Big points! So thank you to all. I know they will always handle anything I'm not sure about and explain clearly and succinctly. And if they laugh at me when we're off the phone, that's completely acceptable."

"Friendly and great customer service"

"Diana is a great associate! Very helpful very knowledgeable"

"Katie is an exceptional agent. Completely took care of my policy change within 5 minutes."

"Katie has helped me during tax season for many years to get my total on premiums paid for properties. Thank you, Katie!"

"Morgan and Diana were amazing! Very kind and helpful. Was able to process my new lease information for renters insurance. I had a lot of questions and they were able to help me"

"Lets be honest, all the big names are the same. If you want a better different experience though. Use Randy and his team. I cant say enough good about them! Thanks guys."

"Terrie with State Farm is wonderful. She regularly reaches out to notify me of my policy updates as well as ways that I can save money. Thank you!"

"Terrie and Katy are super friendly, professional and knowledgeable!! I highly recommend them and State Farm for all your insurance needs"

"Katie, and the other folks at Randy Bales' office, are always INCREDIBLY helpful and easy to work with."

"Diane was extremely helpful and pleasant to talk to."

"Nate and the team were fantastic! Answered all our coverage questions and ensured we ended up with policies that match our needs."

"Diana was great!"

"Katie is full of knowledgeable and friendly. Thank you for all you do."

"Diana was incredibly knowledgeable and fast helping me out."

"Great expertise! Listened to my needs and provided helpful options. Thanks, Diana!"

"An absolute pleasure to work with. I had lots of changes over my first 6 months (due to a new teen driver) and the whole team was extremely responsive and helpful. Now after 6 months my rates have dropped!"

"Diana was fast and friendly answering all my questions about my policy and made my requested changes professionally. Thank you Diana!"

"I have a number of policies through this office. Diana was extremely helpful in explaining coverage areas and tuning the policy to my specific needs. Thanks"