State Farm® Insurance Agent Randy Bales

"Terrie was very polite, detailed and helpful. She provided excellent service."

"I cannot recommend this agency enough, they've been kind, professional, and personable every time I've had any need to contact them over the last 7 years. Morgan was extraordinarily helpful in getting me old information I needed in regards to my policy. Even taking a 24-48 hour wait time down to about 10 minutes!"

"Everyone in this office is always very helpful and knowledgeable. My son has 2 accidents with vehicle damage, and claims have gone thru State Farm with no issues. They are always following up on claims until the repair is completes."

"I recently switched everything to State Farm with the Bales team and they have been great! Fast, reliable, and saved me money with better coverage!"

"Lets be honest, all the big names are the same. If you want a better different experience though. Use Randy and his team. I cant say enough good about them! Thanks guys."

"Very quick and efficient, Nate answered all our questions and made us feel comfortable with our decisions. Easy to talk to and great conversations in-between talking about the life insurance policies made it easy to get through."

"When things go wrong on claim, Randy Bales will not be in your court being your advocate. In fact he wont even call you back, he will have someone else in his office do it. Long story short State Farm denied a legitimate claim for a roof replacement and my "agent" did nothing to help me. I was not even allowed to talk to a supervisor who denied my request for a second adjustment. DO NOT GIVE YOUR MONEY TO THIS COMPANY"

"Excellent customer service!!"

"Been with them for many many years really appreciate all the people that work there"

"It has been a breath of fresh air working with Terrie H at State Farm. She was personable and thorough, explaining what I needed and not just giving me a "pitch". She helped us save thousands of dollars a year and was able to bring all our policies under one roof. I was impressed by the premiums and the discounts State Farm offers, as well as the speed at which they do business. Thank you so much, Terrie! You have been a delight to work with on this journey!"

"Great customer service"

"Randy and his team are awesome, great customer service. I’ve been with State Farm for over 6yrs they handle my personal auto/life insurance and my auto policy’s for my business vehicles. Thanks again Randy, Nate and Katherine."

"Very Responsive and Checks on us. We run a small business, and this is for our personal account. Easy to deal with and get things completed, good price. Thanks guys."

"Thank you Lawrence for an amazing job getting our cars and house insured!! Oh and saving us money! Can't forget that :)"

"I always receive prompt and courteous service from the Randy Bale agency. They are helpful in every way."

"Thorough and honest communication about everything! I appreciate the time Nate committed to answering all my questions!"

"Awesome staff and experience"

"Lawrence is the most helpful insurance agent I have ever worked with."

"Randy helped me get all my businesses and personal lines of insurance covered."

"Nate, Randy and the entire team are always extremely communicative, helpful and transparent. They are genuinely interested in my families well being and always make sure I feel protected and supported. So thankful for their partnership."

"I had a wonderful personal conversation with my agent and felt at home in the office. We had great rapport and I am satisfied that my coverage is optimal. I look forward to our next visit."

"Staff is personable, friendly, and knowledgeable!"

"Nathan was nothing short of amazing. He is very knowledgeable, has very good insight, and was very clear in his answers for all of my questions!"

"I have been with Randy Bales State Farm Insurance Agency for around a decade now. They have always been available, even on weekends, when I needed information or help with a claim. They have a solid team that keeps you in the loop year round. Nate has been my representative for several years now. He is very knowledgeable and has excellent communication - very personable and easy to talk to! I feel hesitant in writing this review as service can diminish with a growing customer base, but they deserve the praise and have earned my loyalty. I'm sure they will be able to handle the extra workload anyway. 😉"

"I was at a dealership and needed to quickly switch policy coverage to the new vehicle. I called and spoke to Morgan who took some info and had new temporary cards I needed in less than 10 minutes!"