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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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rebecca pipes

January 24, 2025

5  out of  5
rating by rebecca pipes
"Diana Solis was very helpful and made the changes i need quick and easy. She is always very helpful and nice. Keep up the good work."
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Cheyne Polston

January 24, 2025

5  out of  5
rating by Cheyne Polston
"Randy you have something special with Morgan!! She has been nothing but amazing to us. Her customer service skills are through the roof, she was a breathe of fresh air helping us through a rough time and answering all of our questions. We are so appreciative to have worked with her."
We responded:
"Great feedback. I feel the same way. Thank you for the feedback on our insurance agency. "
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Renee Gregory

January 24, 2025

5  out of  5
rating by Renee Gregory
"I highly recommend the Randy Bales Agency. Randy is fantastic. The whole office is so nice & helpful! Morgan in particular was so great to deal with, she was so patient even late on a Friday night! She went above and beyond and made a stressful situation better. They are a pleasure to do business with."
We responded:
"Thank you for your loyalty! We enjoy working with your family."
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Joshua Caucutt

January 23, 2025

5  out of  5
rating by Joshua Caucutt
"Diana is the best! Helped me work through a complex auto policy situation."
We responded:
"OG BalesTeam client! Josh thank you for all the years of great insurance servicing. "
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Lori Heggen

January 21, 2025

5  out of  5
rating by Lori Heggen
"We recently had an insurance (auto/homeowners) review with Terrie at Randy Bales-State Farm Insurance Agency. Terrie promptly called us and was thorough in reviewing our current plans as well as adding other options to consider. We appreciated the time she took to explain these options with us."
We responded:
"Thank you for the opportunity to review your insurance and keep coverage current to your needs."
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Deb

January 17, 2025

5  out of  5
rating by Deb
"State Farm is A-mazing!!! Always ready to help!!! Been with them for about 9 years!!! Their rates are fantastic!!!"
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Richie Botos

January 16, 2025

5  out of  5
rating by Richie Botos
"Morgan was great to communicate with and she always helps out and adjusts my insurance needs when i need it."
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Tristan Boudreau

January 15, 2025

5  out of  5
rating by Tristan Boudreau
"Morgan is the best! Helped me transfer my renter’s insurance coverage and provide proof of said insurance in less than 25 minutes fully by text (no email/phone tag). Super easy and quick."
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Judith Anderson

January 13, 2025

5  out of  5
rating by Judith Anderson
"We are pleased with our association with this office."
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Brandon Shutter

January 11, 2025

5  out of  5
rating by Brandon Shutter
"Randy and his team have allowed my family to have a one stop shop for all of our insurance needs. I’m not only saving money, but peace of mind that comes from knowing that they have my family’s back is priceless."
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Patricia Smith

January 11, 2025

5  out of  5
rating by Patricia Smith
"Katie is a superstar any questions or concerns and she is on it."
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Ethan Phamvan (Mr.WhoozyWhatsIt)

January 11, 2025

5  out of  5
rating by Ethan Phamvan (Mr.WhoozyWhatsIt)
"Wow, dedication. Nate got me taken cared of with the best possible rates and even stayed past hours to help me. Couldn't ask for a better rep!"
We responded:
"What ever it takes! Thanks Ethan."
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anne marie rudzinski

January 10, 2025

5  out of  5
rating by anne marie rudzinski
"They are always very helpful!"
We responded:
"Thanks you for supporting our agency!"
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Joey DeLorme

January 10, 2025

5  out of  5
rating by Joey DeLorme
"I had the pleasure of working with Morgan at the Bales Team, and I couldn’t be more impressed! From the very beginning, Morgan took the time to understand my unique insurance needs and walked me through every step of the process. Their professionalism, attention to detail, and clear communication made what can often be a confusing experience feel seamless and stress-free. I truly felt like they had my best interests at heart, ensuring I had the right coverage at a great rate. I highly recommend Morgan to anyone looking for expert insurance guidance – they truly go above and beyond! Five stars all the way!"
We responded:
"From a client who really understands. Thanks Joey!"
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Bill Colohan

January 10, 2025

5  out of  5
rating by Bill Colohan
"Terrie Was amazing to work with."
We responded:
"We will keep up the helpful service for you!"
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Nick Danneberger

January 10, 2025

5  out of  5
rating by Nick Danneberger
"Very good people who go the extra mile Would definitely recommend working with Nate!"
We responded:
" nate would go a literal, extra mile for you. 😂 thank you nick."
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Jaclyn Guzzo

January 10, 2025

5  out of  5
rating by Jaclyn Guzzo
"I have been with State Farm/Randy Bales office for about 3 years or so! The team is amazing always get my questions answered and the best prices and discounts!! I would highly recommend this office to anyone! Terrie Hessler is an amazing agent, thank you team!"
We responded:
"“Best prices and discounts” “Terrie is an amazing agent” says it all! Thank you Jaclyn"
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Paul Hartmann

January 10, 2025

5  out of  5
rating by Paul Hartmann
"“I recently switched to Randy’s office after working with Morgan on insuring our master HOA policy in Winter Park. Morgan is always helpful and makes sure everything on our policies is correct. When changes are needed, she’s proactive about finding the solution and following up. I exclusively work with Morgan because I know she will get the job done.”"
We responded:
"First you work with us on the master HOA policy, and we were flattered that you want us to be your personal agent. Thank you always Paul!"
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Lisa Langiewicz (5280 Slumber Parties)

January 10, 2025

5  out of  5
rating by Lisa Langiewicz (5280 Slumber Parties)
"Nate is the best. He always goes out of his way to help us with anything need"
We responded:
"He is one of our communication commanders on our insurance team. Thank you for letting me know!"
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Jacob Nagy

January 10, 2025

5  out of  5
rating by Jacob Nagy
"Nate and the team at Bales State Farm are first class. Their attention to detail is second to none. I really feel like family any time I make a call into their office. Keep up the good work."
We responded:
"I know we got your insurance set up perfectly and to your best benefit. Thank you Jake!"
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Michelle Redfearn

January 10, 2025

5  out of  5
rating by Michelle Redfearn
"Morgan is the best! I know when I contact her for help she will make sure it gets done and gets done correctly. We moved to Randy’s office from a previous agent two years ago and love the customer service we receive."
We responded:
"Insurance agency upgrade! Thanks for your confidence in your decision!"
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Ben Fritch

January 10, 2025

5  out of  5
rating by Ben Fritch
"Morgan R did a great job helping our business make changes to our auto policies in an efficient manner. Her responses were prompt, and she made sure the changes were done correctly, even following up throughout the process to make sure we knew what was going on."
We responded:
"Business insurance is Morgan’s specialty! You came to the right spot. Ben thank you for taking the time to support our Colorado insurance agency. "
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Michelle Cordova

January 10, 2025

5  out of  5
rating by Michelle Cordova
"Terrie is always helpful and if I can’t reach her for support the entire team steps up. Have been with State Farm for 40 years."
We responded:
"Your loyalty has not gonna unnoticed. Thank you for many years of supporting Terrie’s insurance industry service. "
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Terri Bergh

January 10, 2025

5  out of  5
rating by Terri Bergh
"Very friendly staff with helping me with all my insurance needs. Terrie Hessler has been my go-to for all my question and concerns. If your looking for an agent to work with this is for sure my number one choice."
We responded:
"Terrie works so hard to offer the best service and we are honored you have confidence in your insurance policies. "
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Deborah Simms

December 19, 2024

5  out of  5
rating by Deborah Simms
"Katie P is awesome to work with and always gives prompt replies with accurate and researched information. I love working with her!!"
We responded:
"Katie definitely has a friendly way of handling the easiest or most challenging insurance topics. I’m happy to hear that you are happy with our fast response times. "