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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Doris Wojcieszak-moore

June 28, 2024

5  out of  5 rating by Doris Wojcieszak-moore
"Been with them for many many years really appreciate all the people that work there"
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Erica Lueck

May 20, 2024

5  out of  5 rating by Erica Lueck
"It has been a breath of fresh air working with Terrie H at State Farm. She was personable and thorough, explaining what I needed and not just giving me a "pitch". She helped us save thousands of dollars a year and was able to bring all our policies under one roof. I was impressed by the premiums and the discounts State Farm offers, as well as the speed at which they do business. Thank you so much, Terrie! You have been a delight to work with on this journey!"
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Cody Cocas

April 8, 2024

5  out of  5 rating by Cody Cocas
"Amazing customer service!"
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Mary E. Austin

March 28, 2024

5  out of  5 rating by Mary E. Austin
"Great customer service"
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Dayyan Carter

March 26, 2024

5  out of  5 rating by Dayyan Carter
"Randy and his team are awesome, great customer service. I’ve been with State Farm for over 6yrs they handle my personal auto/life insurance and my auto policy’s for my business vehicles. Thanks again Randy, Nate and Katherine."
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Joshua Peterson

February 21, 2024

5  out of  5 rating by Joshua Peterson
"Very Responsive and Checks on us. We run a small business, and this is for our personal account. Easy to deal with and get things completed, good price. Thanks guys."
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Zachary Koch

January 16, 2024

5  out of  5 rating by Zachary Koch
"Thank you Lawrence for an amazing job getting our cars and house insured!! Oh and saving us money! Can't forget that :)"
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Pamela Jensen

December 6, 2023

5  out of  5 rating by Pamela Jensen
"I always receive prompt and courteous service from the Randy Bale agency. They are helpful in every way."
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Rob Jackson

November 29, 2023

5  out of  5 rating by Rob Jackson
"Thorough and honest communication about everything! I appreciate the time Nate committed to answering all my questions!"
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Dakota Wentworth

November 10, 2023

5  out of  5 rating by Dakota Wentworth
"Awesome staff and experience"
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Josef Belderok

November 10, 2023

5  out of  5 rating by Josef Belderok
"Lawrence is the most helpful insurance agent I have ever worked with."
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Clark Lodge

November 7, 2023

5  out of  5 rating by Clark Lodge
"Randy helped me get all my businesses and personal lines of insurance covered."
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Ted Wahlberg

October 12, 2023

5  out of  5 rating by Ted Wahlberg
"Nate, Randy and the entire team are always extremely communicative, helpful and transparent. They are genuinely interested in my families well being and always make sure I feel protected and supported. So thankful for their partnership."
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Charles Trapp

October 4, 2023

5  out of  5 rating by Charles Trapp
"I had a wonderful personal conversation with my agent and felt at home in the office. We had great rapport and I am satisfied that my coverage is optimal. I look forward to our next visit."
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holly deutsch

August 17, 2023

5  out of  5 rating by holly deutsch
"Staff is personable, friendly, and knowledgeable!"
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Jake Walker

August 10, 2023

5  out of  5 rating by Jake Walker
"Nathan was nothing short of amazing. He is very knowledgeable, has very good insight, and was very clear in his answers for all of my questions!"
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Brad Rolph

August 10, 2023

5  out of  5 rating by Brad Rolph
"I have been with Randy Bales State Farm Insurance Agency for around a decade now. They have always been available, even on weekends, when I needed information or help with a claim. They have a solid team that keeps you in the loop year round. Nate has been my representative for several years now. He is very knowledgeable and has excellent communication - very personable and easy to talk to! I feel hesitant in writing this review as service can diminish with a growing customer base, but they deserve the praise and have earned my loyalty. I'm sure they will be able to handle the extra workload anyway. 😉"
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Cody Kopf

August 9, 2023

5  out of  5 rating by Cody Kopf
"I was at a dealership and needed to quickly switch policy coverage to the new vehicle. I called and spoke to Morgan who took some info and had new temporary cards I needed in less than 10 minutes!"
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July 20, 2023

5  out of  5 rating by M
"Katie is extremely helpful and I'm so grateful that she works here!! Such a good insurance company"
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Maddie B

July 19, 2023

5  out of  5 rating by Maddie B
"Morgan was amazing! Very kind and helpful. Was able to process my new lease information for renters insurance"
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Carol Williams

June 16, 2023

5  out of  5 rating by Carol Williams
"Very pleased with the service I have received from Katie at Randy Bales State Farm. Very responsive and knowledgable. Highly recommend."
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cherice shelton

May 30, 2023

5  out of  5 rating by cherice shelton
"Had a wonderful experience! Nate took the time to answer all my questions and made sure I was comfortable with all my coverage. Highly recommend Nate and Rand Bales State Farm Insurance!!!!!"
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Mitchell Banaszak

May 12, 2023

5  out of  5 rating by Mitchell Banaszak
"Incredible folks to do business with! Huge thanks to Nate, Katie, and the rest of the crew for such incredibly considerate, timely service and care. Saved hundreds of dollars and got exactly the coverage I needed!"
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Jesus Rubiales

May 6, 2023

5  out of  5 rating by Jesus Rubiales
"Best insurance ever"
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Joshua Destrada

April 19, 2023

5  out of  5 rating by Joshua Destrada
"Lawrence was great! He looked at my current policies and not only saved me money, but increased my coverage. Highly recommend."