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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Cody Cocas

Cody Cocas

April 22, 2025

5  out of  5
rating by Cody Cocas
"Lets be honest, all the big names are the same. If you want a better different experience though. Use Randy and his team. I cant say enough good about them! Thanks guys."
We responded:
"You were especially patient with the claims process and allowed me to do my job well and come through. I respect you. Thank you. "
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Ben Hummel

April 16, 2025

5  out of  5
rating by Ben Hummel
"Terrie with State Farm is wonderful. She regularly reaches out to notify me of my policy updates as well as ways that I can save money. Thank you!"
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Joseph DiRubbo

April 14, 2025

5  out of  5
rating by Joseph DiRubbo
"Terrie and Katy are super friendly, professional and knowledgeable!! I highly recommend them and State Farm for all your insurance needs"
We responded:
"Thank you for having us service your polices. "
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Andrew Gulden

April 13, 2025

5  out of  5
rating by Andrew Gulden
"Katie, and the other folks at Randy Bales' office, are always INCREDIBLY helpful and easy to work with."
We responded:
"We are here to help. Happy to be servicing your policies!"
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Nelson Quinnell

April 11, 2025

5  out of  5
rating by Nelson Quinnell
"Diane was extremely helpful and pleasant to talk to."
We responded:
"Thank you Nelson. "
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Michelle Nagy

April 11, 2025

5  out of  5
rating by Michelle Nagy
"Nate and the team were fantastic! Answered all our coverage questions and ensured we ended up with policies that match our needs."
We responded:
"Thank you Michelle. Hoping you guys love your new home. "
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Chase Blumenthal

April 10, 2025

5  out of  5
rating by Chase Blumenthal
"Diana was great!"
We responded:
"Thanks!"
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Jessica Petrino

April 10, 2025

5  out of  5
rating by Jessica Petrino
"Katie is full of knowledgeable and friendly. Thank you for all you do."
We responded:
"So happy you are getting all the help when you need it."
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Cody Sears

April 9, 2025

5  out of  5
rating by Cody Sears
"Diana was incredibly knowledgeable and fast helping me out."
We responded:
"Thank you, big deal coming from the best garage door guy in Colorado. 😁"
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Tamaris Attebery

April 8, 2025

5  out of  5
rating by Tamaris Attebery
"Diana is incredible. I can really depend on her to get the information I need on a policy as soon as possible. Don't know what I would do without her. She goes over and above on my requests. Thank you, Diana!"
We responded:
"😁 thank you for all the years of loyalty Tamaris. We appreciate you too."
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Christine Richardson

April 7, 2025

5  out of  5
rating by Christine Richardson
"Great expertise! Listened to my needs and provided helpful options. Thanks, Diana!"
We responded:
"Thank you!"
Profile photo of Joy Kelley

Joy Kelley

April 3, 2025

5  out of  5
rating by Joy Kelley
"An absolute pleasure to work with. I had lots of changes over my first 6 months (due to a new teen driver) and the whole team was extremely responsive and helpful. Now after 6 months my rates have dropped!"
We responded:
" insurance savings and great service. I will continue for you. Thank you!"
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dale kehl

April 3, 2025

5  out of  5
rating by dale kehl
"Diana was fast and friendly answering all my questions about my policy and made my requested changes professionally. Thank you Diana!"
We responded:
"Here to help. Thanks Dale"
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George Hovey

April 2, 2025

5  out of  5
rating by George Hovey
"I have a number of policies through this office. Diana was extremely helpful in explaining coverage areas and tuning the policy to my specific needs. Thanks"
We responded:
"Thank you for your loyalty."
Profile photo of Angie

Angie

March 25, 2025

5  out of  5
rating by Angie
"Katie is the best! She is always so thorough and has answers to all my questions throughout the years I have been with State Farm. She goes above and beyond. Thanks Katie!"
We responded:
"We appreciate you noticing Angie. Thank you for the kind words."
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Travis Davis

March 22, 2025

5  out of  5
rating by Travis Davis
"Katie is consistently responsive and a wealth of information. It’s always a pleasure!"
We responded:
"Thank you travis. We are happy to help. "
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Jordan Westerberg

March 19, 2025

5  out of  5
rating by Jordan Westerberg
"Cannot recommend this group enough. Randy and Nate are legit and saved me a ton on my Tesla MY and renters when no other insurance company could come close to matching their policy premiums."
We responded:
"I will say, it’s true. Our rates are always really competitive. And we don’t skimp on the coverage at all. Thank you for letting us get you dialed in. We look forward to helping for many years."
Profile photo of Trent Mitchell

Trent Mitchell

March 14, 2025

5  out of  5
rating by Trent Mitchell
"The Staff at Randy’s office are always prompt, friendly and helpful. I appreciated Terrie’s call just to update me that my car insurance rate was decreasing today."
We responded:
"Good team work in the office, and good communication between us and you. We will always work towards keeping that top notch. Thanks for the great feedback trent!"
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Derrick Sandoval

March 14, 2025

5  out of  5
rating by Derrick Sandoval
"Terrie was incredibly knowledgeable, patient, and took the time to explain everything in detail. Thank you!"
We responded:
"It is our privilege to help. Thanks Derrick. "
Profile photo of J Richard

J Richard

March 14, 2025

5  out of  5
rating by J Richard
"I appreciate Diana assisting me with billing questions and troubleshooting my online set up! Thank you!"
We responded:
"Getting everything dialed in for you. I’m happy to hear she’s taking care of you. 🙂"
Profile photo of Frank Horning

Frank Horning

March 14, 2025

5  out of  5
rating by Frank Horning
"Morgan, Nate, and Diana are outstanding, working effectively and professionally to provide important and timely insurance coverages. Very glad to work with them and Bales…a great customer experience that goes a long way in receiving our business!"
We responded:
"Two way street Frank. Thanks for being the same as a customer. It makes it easy to serve you. "
Profile photo of Hailey Hayes

Hailey Hayes

March 13, 2025

5  out of  5
rating by Hailey Hayes
"I recently had the pleasure of working with Terrie for my car insurance needs, and I couldn't be happier! She was incredibly knowledgeable, guiding me through the options with ease and ensuring I got the best coverage for my situation. Terrie's professionalism and attention to detail made the entire process smooth and stress-free. I highly recommend her to anyone in need of insurance assistance. Five stars all the way!"
We responded:
"Insurance is dialed in!"
Profile photo of Teri DiPiazza

Teri DiPiazza

March 13, 2025

5  out of  5
rating by Teri DiPiazza
"Katie was amazing! Very helpful with questions on my insurance."
We responded:
"Thank you for the feedback."
Profile photo of Nick Jamieson

Nick Jamieson

March 11, 2025

5  out of  5
rating by Nick Jamieson
"Terri was very helpful in changing some documents for me😊"
We responded:
"Thank you for letting us take care of the service side and keeping up with your polices. "
Profile photo of Dakota Wentworth

Dakota Wentworth

March 5, 2025

5  out of  5
rating by Dakota Wentworth
"Awesome staff and experience. Kaite and the team are great"
We responded:
"Thank you Dakota! "